1King Privacy Policy: How Your Data Is Collected and Used
This page explains what personal data 1King collects when you register and verify your account, and why each piece of information is requested. Submitting the sign-up form or uploading a verification document means you accept the handling described below.
Information Collected at Sign-Up
The registration form works through a phone or email tab. Choosing the phone tab asks for a country code (defaulting to +90) and your number; the email tab asks for your address instead. Either way, you set a password of at least 6 characters. Your chosen welcome bonus package and any optional promo code are also stored with your account — the form fields are covered in more detail on our registration page.
This information is used to create your account, let you log in, and correctly apply the bonus package you selected. It is not used for any other purpose.
Documents Requested for Identity Verification
Before you can request a withdrawal, identity verification (KYC) must be completed. We ask for:
- A colour copy of the first two pages of your passport (with residency stamp if applicable), or a colour copy of your national ID card.
- A copy of your driving licence, if requested.
- A proof-of-address document such as a utility bill, if requested.
These documents are reviewed only to confirm your identity and that you meet the age requirement. Withdrawal requests are not processed until verification is approved.
Phone Confirmation and Video Verification
Confirming your phone number is a required part of opening an account and is requested at sign-up. In some cases we may also ask for a short video call with a verification agent; the language of the call is communicated to you in advance.
If an account fails to complete video verification, bets placed up to that point may be voided, deposits may be reversed, and the account may be restricted. This step exists to confirm that the account genuinely belongs to the person named on it.
Why We Collect This Data
- Identity and age checks: confirming the account holder is who they claim to be and is at least 18 years old.
- Withdrawal eligibility: confirming a withdrawal request belongs to the genuine account holder and that bonus conditions have been met.
- Account security: detecting and preventing multiple accounts opened from the same person, device or IP address.
Your phone number and email are also used to deliver verification codes, account notifications and support replies.
One Account per Player, No Sharing
Each player may hold only one account; a second account linked to the same person, device or IP is treated as bonus abuse. You are expected to keep your login details private — any activity carried out through a shared account is treated as belonging to the account holder.
Payment-Related Data
Deposits and withdrawals are made by bank card or crypto. Transaction data is used only to complete the payment and confirm that a withdrawal matches the method used to deposit; funds are never routed to a different payment system. Method details are on the deposits page.
Timing and verification requirements are covered on the withdrawals page.
Retention and Dormant Accounts
No fixed data-retention period or dedicated data-protection contact is published on the site; questions on this point can be directed to our support team. If your account is inactive for 12 months, a monthly maintenance fee is deducted from a positive balance after a 30-day grace period; accounts with a zero balance are not charged.
Complaints and Contact
If you have a concern about how your data is handled, contact our support team first. General complaints about the platform must be filed within 6 months of the incident and only by a registered player; alternative dispute resolution (ADR) is available, and the regulator can be reached at info@gamingcontrolcuracao.org. General platform information is on our About Us page.
And usage rules are on our Terms and Conditions page.